There’s no question that the advent of the internet has transformed the workplace. But did you know that that telecommunications industry has also been significantly disrupted and improved?
Today, by using Voice Over Internet Protocol (VoIP) technology, your Liverpool-based company could save considerable amounts of money spent on telephone calls and associated upkeep costs. Better yet, you can enjoy an improved telephone experience for both your employees and your customers.
But what exactly is VoIP, or hosted telephony as it’s otherwise known?
What is Hosted Telephony Liverpool?
Hosted telephony is now the preferred method for Liverpool businesses to handle their incoming and outgoing telephone calls. It works by using something called VoIP technology. In essence, calls are delivered over the internet rather than via the medium of traditional copper-line technology such as the Public Switched Telephone Network (PSTN) or Integrated Services Digital Network (ISDN).
This supplies businesses with a range of benefits such as reduced calling costs, lower costs associated with maintaining several telephone lines, and it delivers a range of integrated features not possible with traditional telephone solutions.
What are the Benefits of Installing/Switching to Hosted Telephony for Your Liverpool Business?
As already eluded to, since the calls are delivered via the internet, the per-call cost is incredibly low, representing a significant saving over calls made and received using traditional landline infrastructure.
However, there are several other benefits. Call quality is often higher, with HD clarity. But these systems also come with a range of other features such as on-hold marketing, call recording, automatic voicemail-to-email, and real-time CRM integration. If you’re a small business, VoIP solutions can give your company the appearance of a much larger operation.
Better yet, scaling hosted telephony solutions require minimal effort (all you need is an additional handset and an Ethernet port connection). It allows you to scale up your requirements without investing in costly upgrades to extensions to existing telephone systems.
Finally, you can run VoIP technology through mobile phones, meaning you could be anywhere in the world and still receive telephone calls coming into your company. This makes this solution perfect for companies who have high numbers of staff working remotely.
What Does Installing Hosted Telephony Systems Involve?
Since this voice calling service is delivered via internet protocols, Liverpool businesses do not need to part with significant sums to get set up. All you need is the existing internet connection and VoIP-enabled handsets. You don’t even have to install any software. You may, if you wish, set up a separate internet network dedicated to hosting calls, but that’s only really necessary if you’re a particularly high-call-volume business.
If you’re a Liverpool business with multiple sites across Merseyside or the wider North West, you can connect multiple sites quickly and cost-effectively with one system. Better still, you can transfer calls to different locations seamlessly, thanks to cloud-based technology.
Why Choose Corp Networking for Your Liverpool Hosted Telephony Services?
While VoIP services are easy to set up, it’s best to have experts on hand to assess the best possible solution of your business. Here at Corp Networking our IT technicians have been installing and overseeing hosted telephony networks for business across the North West for more than a decade.
We can install and implement solutions for remote workforces, best-in-class telephone marketing solutions, and oversee data integration with other business software such as CRM systems.
Whether you want to benefit from dramatically cheaper calls than landlines, or you wish to upgrade to a company-wide solution for remote workers, we can supply and install whatever you need. Speak to us today about upgrading to a futureproof telephone system.
Get In Touch
Contact us on 0151 334 2543 or email email@example.com. We will aim to get back to you as soon as we can. Corp Networking offers Hosted Telephony Liverpool to SMEs. We also provide Hosted Telephony in Liverpool, Wirral & Chester.