One of the most important things that a business cannot afford to overlook is the business phone system. Both the customers and employees need voice calling technology for communicating and collaborating. If the phone goes down, it would have a huge impact on your brand reputation, customer satisfaction, and productivity. Studies reveal that switching to a hosted telephony Liverpool offers significant cost savings, unlike premises-based PBX phone systems which are a lot more expensive. However, there are more benefits to the service. This post takes a close look at the top benefits of hosted telephony so that you can make that switch.
Pay As You Go
The best thing about hosted phone services is that they are based on transparent and simple pricing models that are billed monthly. Since your provider would already own and maintain most of the infrastructure including hardware, the initial cost of making the switch will be minimal. The amount of money you will need to pay every month for the service will depend on how many phone lines you have and the features you want to include in the package. Hosted telephony services offer incredible flexibility. This pay as you go pricing allows you to easily determine the cost of the service and budget accordingly.
Simple Maintenance
When you opt for a hosted phone service, it helps reduce your reliance on server technicians or employees for performing the upgrades on the phone system. Traditional telecommunications providers tend to require hefty on-site visits. Besides, there are also considerable delays in the service. This could lead to weeks of delay on end before you could add a phone line. When you partner with a cloud provider, you get to outsource much of the upkeep. Thus, the vendor manages the repairs, updates, and maintenance of the infrastructure while you do not have to do much to keep the phones running optimally.
Lowers the Cost of Each Call
Another great benefit of hosted telephone services is that you can expect to save as much as 50 to 70 percent when you make the switch. If your organisation makes plenty of international or long distance calls, you will benefit the most in the form of cost savings. Hosted voice helps lower the cost for each call.
Mobility
Hosted VoIP offers built-in mobility. When you switch to a hosted telephony service, you will get to use the secure mobile app of the service. This will allow employees to work on the go. Employees will be able to set the phone system and have calls automatically transferred to simultaneously ring at both their mobile device and desk. With mobility features, you would enjoy further cost savings as the need for employees to have a distinct desk would be eliminated. All employees would need to do is have access to the cloud.
Conclusion
There are many benefits of opting for a hosted telephony service. This post should help convince you to make the switch.
Get In Touch
Contact us on 0151 334 2543 or email support@corpnetworking.co.uk. We will aim to get back to you as soon as we can. Corp Networking offers Hosted Telephony in Liverpool to SMEs. We also provide Hosted Telephony in Chester, Wirral & North Wales.
