The historic city of Chester is based on the banks of the River Dee. Chester has the most complete city walls, the oldest racecourse and the largest Roman Amphitheatre in Britain. It also has the famous 700-year-old ‘Rows’ shops.
What Is Hosted Telephony Chester?
Hosted telephony (VoIP) is a business phone system. Unlike traditional telephony, which relies on physical copper telephone lines, hosted telephony uses the internet to send voice data through the local phone exchange. This provides you with a phone system that is hosted in the cloud, meaning you can use IP handsets, mobile phones and desktop applications to make and receive phone calls.
VoIP providers, such as Zoom and Skype, have been available for a number of years. However, technology has vastly improved. For example, entire business telephone systems can now be run, and all voice communication delivered, using a broadband connection.
There is often confusion around hosted telephony as it has so many different names. It is also known as:
- Voice Over Internet Protocol (VoIP)
- Hosted VoIP
- Cloud Telephony
- Session Initiation Protocol (SIP) Trunking
- Virtual Phone System
- Cloud Communications
- IP PBX (Internet Protocol Private Branch Exchange)
- Cloud Voice
- Cloud PBX
- Cloud Phone System
- IP Voice Services
- Hosted PBX
How Is Hosted Telephony Setup?
Setting up a business hosted telephony system is relatively straightforward, as there are no physical cables to install and connect. All that is needed is a connection to the internet. Hosted Telephony systems are ‘plug and play’ once they have been configured. This means that they can be moved around easily, which is handy if you ever need to move office.
Are Hosted Telephony Systems Secure?
We are often asked by clients if hardware-based phone systems are more secure. This is as they feel having an on-site solution seems like it gives them more control. However, hosted telephony systems benefit from having dual security measures from both the provider and end-user meaning they can be more secure than traditional phone systems. It is simply a matter of implementing the right security procedures.
Are There Any Downsides Of Hosted Telephony?
As hosted telephony runs over the internet you will need to ensure you have a robust, stable internet connection to support a hosted phone system. An unstable internet connection is likely to affect your call quality. However, most businesses can now access a range of reliable, dedicated internet services in their area so this should not be a problem for most businesses.
What Are The Benefits Of Hosted Telephony?
Hosted Telephony offers a variety of benefits for SMEs who require an agile, consistent and cost-effective solution. These benefits include:
A reliable phone system is imperative for all businesses. Whether that is to provide internal communications or customer service. Hosted Telephony is a very reliable solution, providing you have a robust internet connection. Unlike traditional phone lines, hosted telephony is not susceptible to human error or disasters. If anything does go wrong a backup can be restored to ensure your communication systems stay up and running with minimal downtime.
A hosted telephony system is suitable for businesses who require flexibility. This is as its really easy to scale up or down. You can even relocate the system with ease, should you decide to move office. This is a big plus for SME’s or any business who is going through a busy period (For example at Christmas). Hosted Telephony is a great solution for businesses who rent their office space, as your phone numbers and hardware aren’t tied to one physical location.
Hosted Telephony systems are also a great solution for companies who offer remote working. You can make it look like employees are calling from specific locations. This is handy for those working from home due to Covid-19.
Another great benefit of hosted telephone services is that you can expect to save as much as 50 to 70 percent when you make the switch. If your organisation makes plenty of international or long distance calls, you will benefit most from these cost savings. Hosted voice helps lower the cost for each call.
Get In Touch
Contact us on 0151 334 2543 or email email@example.com. We will aim to get back to you as soon as we can. Corp Networking offers Hosted Telephony Chester to SMEs. We also provide Hosted Telephony in Wirral & Liverpool and North Wales.